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Policy and Terms

What personal information do we collect from the people that visit our blog, website or app?

When using the contact form on our site, as appropriate, you are asked to enter your name and email address.

When do we collect information?

We collect information from you when you contact us, this informaton is only used to respond to your enquiry and is deleted after. This informaton is not stored in any databases.

How do we use your information?

We use the information we collect from you when using the contact form:
To allow us to respond to your customer service requests.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Do we use 'cookies'?

Yes.
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to:
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

We do not include or offer third party products or services on our website.

Google

We use google analytics to capture visitor browser type's, locations and keywords.

Unsubscribe

We do not have a mailing list and will never send you unsolicited emails.

Contacting Us

If there are any questions regarding our term you may contact us using the information below.
www.sesltd.co

info@southeastsupport.co.uk
07900 684913

HOME SERVICES PRICE CONTACT LOG TICKET Remote Support

SERVICES

We are based in the South East of England providing IT support services to businesses in and around Kent and London. We currently support customers in Retail, Waste management, Site logistics, Goods delivery to name a few.

Business IT Support

All our IT support contracts are tailor made to fit your requirements. We pride ourselves on our service level agreements and to date are 99.9% within our current contract agreements. Support work can include a simple desktop installation to complex network installations. We also work with many other industry experts to provide digital business solutions.

Infrastructure

Our cabling systems are fully guaranteed. Any wireless infrastructure solutions come fully managed with access to all your devices via a simple dashboard. Managed VPN system comes with 24/7 support to keep your site to site networks talking around the clock. This includes support for remote access clients. Call about switch, router and firewall installations. We are currently installing both Netgear and Cisco security devices.

Cloud Backups

We currently work with a well-known reliable business partner to offer secure cloud backup solutions. This service can be implemented on a network with just a few machines to a larger corporate network. All you critical data is backed up overnight and easily accessible if needed to be restored.

SLA Stats

Resolved within SLA

99%

Infrastructure Uptime

100%

Cloud Backups Uptime

100%
100%
Uptime
Quick
Response
Reliable
Engineers
Fast
Fix
PRICES

PRICING

Examples of our prices.


  • Basic

  • Ad Hoc Support
  • Hourly Rate
  • Day Rate
  • Pre Arranged
  • from

    55

    per hour
  • Pro

  • Unlimited Support
  • 30 Minute Responce
  • 2 Hr on Site
  • 4 Hr Fix
  • from

    250

    per month
  • Premium

  • Unlimited Support
  • 30 Minute Responce
  • 1 Hr on Site
  • 4 Hr Fix
  • from

    900

    per month

CONTACT

Contact Us

The best way to get in touch is via email.

Phone: 07900 684913
Email: info@southeastsupport.co.uk